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Last updated: August 16, 2026
Each listing on Connect4trip may have its own cancellation policy set by the service provider. The specific cancellation terms are displayed on the listing page before you complete your booking. By making a booking, you agree to the cancellation policy of that listing.
Refund eligibility depends on when you cancel relative to the scheduled experience date:
48+ hours before
Full refund
Cancel at least 48 hours before the scheduled start time for a full refund.
24-48 hours before
Partial refund (50%)
Cancellations made within 24-48 hours may receive a partial refund at the partner's discretion.
Less than 24 hours
No refund
Cancellations made less than 24 hours before the experience are typically non-refundable.
No-show
No refund
Failure to appear for a booked experience without prior cancellation results in no refund.
Note: Some experiences (e.g., peak-season bookings, special events) may have stricter cancellation policies. Always check the individual listing for exact terms.
You can cancel your booking through the following methods:
You will receive a cancellation confirmation email with details about your refund eligibility. Alternatively, you can contact our support team for assistance.
Once a cancellation is approved and a refund is issued:
Refunds are processed to the original payment method. If you have not received your refund within the stated timeframe, please contact your bank or payment provider first, then reach out to our support team.
If you have a dispute regarding a cancellation or refund, please contact our support team within 30 days of the scheduled experience date. We will review your case and work with both you and the service provider to reach a fair resolution.
Contact Support: support@connect4trip.com or call +91 1800-123-4567